FAQ
We have prepared a list of frequently asked questions in advance
Custom our personalized oders
We accept customized orders depending on your request. If you need an individual order, just message us and we will discuss the details and the possibility of its' execution.
Proccesing and Delivery
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 3-6 buisness days. Delivery details will be provided in your confirmation email.
Packing
Our products are packed in a personalised box with a print. Inside the box, the product is highly protected from damage
Damage and loss of the parcel
We always ship parcels with a tracking number.
If the parcel is lost, first try to contact the delivery service.
If the product was damaged during delivery, please provide us with photos of the damage within 7 days of delivery.
In both cases, we will send a replacement product.
Care Instruction
Our products do not require specific care. You only need to remove dust from the product, use a static brush.
We do not advise use of strong chemicals or any strong cleaning solutions and products on our products - this could lead to damage of paint.
Custom fees
Possible customs fees are not included in the price of the goods. All possible customs fees are fully paid by the customer.
Contact Us
Do you have any question?
We are always happy to answer your questions